Made for digital marketing companies serving small-to-medium businesses

Your AI Agent for Auto-Responding
To Reviews for Clients

Deliver responses clients will love while uncovering insights to help them improve.

Listen to Experience the Reviews Management Agent…

  • Listen to Experience the Website Agent
    3m : 16s
  • Listen to Experience the Website Agent
    3m : 35s
What are the features? What are the benefits? How does it work? or anything else

What are the features? What are the benefits? How does it work? or anything else

What All Does It Do for You?

Effortlessly Respond to Hundreds of Reviews for Clients

The Reviews Management Agent auto-responds to high volumes of reviews, perfectly tailored to each client’s tone.
REPL A Y REPL A Y REPL A Y Stephan REPL A Y REPL A Y REPL A Y

Turn Online Feedback Into Game-Changing Insights for Clients

The Agent analyzes reviews to reveal patterns and actionable insights for your clients.
Imp r essed b y their p r ompt and quality w o r k, ev e r y thing was handled pe r f ect l y . The t e am was p r ompt, professional , and deli v e r ed ex cellent quali t y se r vice—high l y r ecommend! F e l t overcharged f or the se r vice, and the issue is still un r eso l v ed. Un r eliable se r vice— missed my appointment  without any notice and no f oll o w-up a f t e r wa r d. V e r y dismissive s t a f f who did n ʼ t seem t o c a r e about add r essing m y conce r ns. Quick response and dependable se r vice; th e y fi x ed m y issue in no time! R eliable and professional th r oughout—could n ʼ t h a v e as k ed f or bet t er se r vice! The t echnician seemed inexperienced and le f t me with mo r e p r oblems than solutions. Quali t y of W o r k Timeliness P r icing Cus t omer Se r vice P r oblem R esolution P ositi v e Sentimen t s Negati v e Sentimen t s quality professional overcharged appointment missed my dismissive professional Quick response inexperienced Feedback Themes  

Turn Online Feedback Into Game-Changing Insights for Clients

The Agent analyzes reviews to reveal patterns and actionable insights for your clients.

Spot Problems Before They Escalate

The Agent flags urgent reviews and ensures critical issues get immediate attention.

How Does It Make the Reviews Management Process Better for All Involved?

You – The Website Fulfillment Specialist

You – The Reviews Management Specialist

  • Manage multiple clients effortlessly by handling reviews in parallel with ease.
  • Stay on point with responses sensitive to tone and context.
  • Turn chaos into clarity with actionable insights from raw feedback.

Your Client

Your Client

  • Builds trust with fast, professional responses to every review.
  • Understands customer needs through insights they wouldn’t have spotted otherwise.
  • Improves reputation by addressing critical feedback before it spirals.

The Account Manager

The Account Manager

  • Lightens their load by letting clients engage directly with the AI agent.
  • Wows clients with conversational, human-like interactions from the agent.
  • Delivers value with data-driven recommendations for clients’ growth.

What Will Reviews Management Look Like With Your Agent?

How Will Your Workflow Change?

Before

Drowning In Reviews

(20 Steps)
With the Agent

Gliding Through Effortlessly

(4 Steps)

Before
Drowning In Reviews

(20 Steps)

Log Into Review Management Software
Log Into Review Management Software

Open the central dashboard and wait for the data to load.

Sync Reviews From Multiple Platforms
Sync Reviews From Multiple Platforms

Ensure all new reviews from clients’ profiles are imported correctly.

Skim Through Reviews
Skim Through Reviews

Manually read each review to identify tone, sentiment, and urgency.

Identify Priorities
Identify Priorities

Sort reviews by urgency, sentiment, or issues flagged manually.

Flag Sensitive Reviews
Flag Sensitive Reviews

Manually tag complaints or critical feedback for escalation or approval.

Draft Responses
Draft Responses

Write personalized responses, worrying about tone and brand alignment.

Research Brand Guidelines
Research Brand Guidelines

Refer back to notes or guidelines for tone, language, and compliance.

Adjust for Sentiment
Adjust for Sentiment

Rewrite drafts to reflect the specific tone or sentiment of the reviewer.

Tailor for Each Client
Tailor for Each Client

Manually adapt responses for each client’s unique branding and style.

Seek Client Approval
Seek Client Approval

Send sensitive or critical drafts to clients for review and approval.

Revise Based on Feedback
Revise Based on Feedback

Make requested changes and refine responses before publishing.

Prepare for Posting
Prepare for Posting

Batch responses in the software, double-checking for errors or missed reviews.

Publish Responses
Publish Responses

Post the batch of responses to the appropriate platforms via the software.

Track Follow-Ups
Track Follow-Ups

Monitor follow-up responses from customers for additional feedback.

Organize Trends Manually
Organize Trends Manually

Tag reviews for common patterns like pricing, customer service, or product quality.

Manually Analyze Insights
Manually Analyze Insights

Extract and summarize key trends for reporting to clients.

Compile Reports
Compile Reports

Manually draft reports detailing trends, sentiments, and key recommendations.

Add Client-Specific Details
Add Client-Specific Details

Tailor each report to highlight client-specific data and opportunities.

Prepare Recommendations
Prepare Recommendations

Draft action plans based on the data to share with clients.

Submit Reports and Walk Clients Through Those
Submit Reports and Walk Clients Through Those

Send the finalized reports and recommendations, and spend time discussing with each client.

Manual
Workflow

Client Acquisition

Manually initiate onboarding after each new client signs up. Slow and labor-intensive right from the start.

Initial Setup

Manually initiate onboarding after each new client signs up. Slow and labor-intensive right from the start.

Data Request

Manually initiate onboarding after each new client signs up. Slow and labor-intensive right from the start.

Waiting for Client Response

Research the clientʼs business manually. Itʼs slow and tedious.

Manual Research

Research the clientʼs business manually. Itʼs slow and tedious.

Data Verification

Manually cross-check data. Human error is inevitable, causing more delays.

Waiting for Client Assets

Still waiting—for logos, images, and other assets. The timeline keeps slipping.

Asset Compilation

Manually organize assets. Files go missing, things get messy.

Strategy Development

Build the strategy from scratch, step by step. Itʼs resource-draining and time-intensive.

Client Review

Send everything to the client and wait. Again. Feedback takes time, pushing deadlines back.

Waiting for Client Feedback

Progress stops while waiting for feedback, often delaying the entire project.

Manual Adjustments

Revise strategies based on client feedback. More back-and-forth, more delays.

Handoff to Fulfillment Team

Prepare materials manually for the fulfillment team. A fragmented process requiring too much hand-holding.

Internal Clarification Meetings

Hold multiple meetings to clarify data gaps. Time-consuming and inefficient.

AI-Powered
Workflow

Client Acquisition & Initial Setup

Manually initiate onboarding after each new client signs up. Slow and labor-intensive right from the start.

AI Data Collection & Engagement

AI collects data, gathers assets, drafts a personalized strategy, and sends a welcome message—automatically requesting any missing info.

Specialist Follow-Up

The specialist collects feedback and any missing assets, ensuring all details are complete.

Final Review and Handoff

The AI compiles the finalized package. The specialist reviews it and hands it off to the fulfillment team—ready for execution without clarifications.

Jacobsen Honey!

Talk AI Agents with us
before March 31 and we’ll make it sweet with Jacobsen Honey!

AI Agents made for digital marketing companies
serving small-to-medium businesses

SOC2 compliant | AICPA

SOC2 compliant

Enterprise grade security to protect customer data

Scroll to Top