Business overview
Certified Service is a family-owned HVAC company that has been serving the Burbank, CA area since 1972. They offer a wide range of heating and cooling services, including repair, installation, and maintenance. Certified Service is known for its commitment to customer satisfaction and its team of NATE-certified technicians.
Their business comes under the category of Heating, Ventilation & Air Conditioning.
BuzzScore
72Out of 100
How sophisticated are they with digital marketing? What is their digital maturity?
Certified Service has an estimated digital health score of 72 out of 100. This score is based on their online presence, website, social media, digital advertising, SEO, and more. You can get a breakdown of the score and a detailed digital audit in 60 seconds for free by clicking the button below.
What products and services does Certified Service provide?
Certified Service offers a wide range of heating and cooling services, including repair, installation, and maintenance. They also offer free estimates on new equipment and property management services.
How does Certified Service differentiate its brand identity, and what unique selling points do they use?
Family-owned: Certified Service has been family-owned and operated for over 50 years.
NATE-certified technicians: All of Certified Service's technicians are NATE-certified, which is the HVAC industry's highest certification.
Customer satisfaction: Certified Service is committed to customer satisfaction and won't stop working until you're 100% satisfied with their services.
Community involvement: Certified Service is involved in a local charity and supports local sports teams.
What value proposition does Certified Service offer, and how well do they communicate it through their messaging?
Their unique value proposition is their commitment to customer satisfaction and their team of NATE-certified technicians. Their messaging focuses on their experience, reliability, and dedication to providing quality service.
What keywords is Certified Service targeting for SEO?
The content effectively uses target keywords such as "HVAC repair," "HVAC installation," "Burbank," "heating," "cooling," and "Certified Service" throughout the text, including in headings, body content, and meta tags. This practice enhances the visibility of the website for relevant search queries.
However, the content could benefit from including more informative subheadings and using keywords more naturally within the text. For instance, the homepage mentions "AC repair and maintenance programs" but does not elaborate on specific services or provide a dedicated page for this topic. Including such details would improve the content's organization and provide a better user experience.
Are they using search engine optimization (SEO) best practices to improve their website ranking?
The business has a strong SEO foundation with a blog, headings, meta descriptions, and sitemaps. The website is also responsive, ensuring a seamless user experience on all devices. These factors contribute to the website's visibility and accessibility in search engine results.
However, the business could improve its SEO by incorporating rich snippets. Rich snippets provide additional information to search results, making them more informative and attractive to users. The absence of rich snippets may result in reduced organic traffic and lower click-through rates. Additionally, while not provided in the attributes, monitoring Google AdWords cost, traffic, and keywords would provide insights into potential areas for optimizing paid search campaigns and allocating resources effectively.
How is their online presence, including social media profiles?
The business has a presence on Facebook and Pinterest, which are popular social media platforms. This is a strength as it allows the business to reach a wider audience and engage with potential customers. Additionally, the business has a claimed listing on Google, which makes it easier for potential customers to find the business online.
However, the business does not have a Nextdoor listing or an Instagram page. This is a weakness as it limits the business's reach and engagement on these platforms. Additionally, the business does not have a high number of followers on Facebook or Pinterest, which could limit its ability to reach a larger audience.
In conclusion, Certified Service effectively employs marketing elements such as target keywords to enhance its online visibility. Its commitment to customer satisfaction and NATE-certified technicians establishes a strong brand identity. The business's presence on Facebook and Pinterest allows it to connect with potential customers, but expanding its social media presence on platforms like Instagram and Nextdoor would broaden its outreach. Additionally, incorporating rich snippets and optimizing its Google AdWords campaigns could further enhance its SEO and drive website traffic.