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The Age of Covid-19: Our Prospects Need Consultants Now More Than Ever
In the last blog post we talked about how sales professionals are masters of adaptation, working to generate revenue in

Conversations: the New Currency
What’s more valuable: a good conversation or a lead? Now, don’t overanalyze it, just say what comes to mind. If

Impact of Pandemic on SMBs: In Conversation with an Upscale Restaurant Manager
BuzzBoard is launching Categories & Conversations, a specialized sub-blog within our main blog. This new stream focuses on how specific

SMB Survival Through the Pandemic
A few days ago, a new survey was published by the Harvard Business School Working Knowledge program. It carries the

Celebrating ‘Get To Know Your Customer Day’
Think about an awesome gift that somebody gave you, whether it was for your birthday or a holiday. Chances are

How to Adapt, Find Opportunities, and Deliver Value
In the words of Bob Dylan: The Times They Are A-Changin’. Bob sang about changing times in the 60s, and

Small Businesses on the Bleeding Edge
The front line of the economic crisis runs right through Main Street. As one observer put it: “The pandemic has

Customer Profile Enrichment for Small Business Prospects
It’s a problem that is common across the SaaS landscape: how to convert free trial users to paid subscribers. Especially

Digital Maturity and SMB Resilience
BuzzBoard believes that SMBs are inherently digital businesses. We believe digital permeates every element of an SMB’s existence. Accordingly, we’ve

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- Features & Usage
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- Features & Usage
- Selling Trends & Transformation
- State of CRM
The State of CRM, Jan ’19 Roundup
Although filled with much vagary, the presumption that sales as a function is losing its sheen to self-service transaction portals,

NEWS: BuzzBoard Now Integrated with SalesLoft
BuzzBoard is kicking off 2019 with some exciting news – we are thrilled to announce that BuzzBoard’s small-business intelligence has

The State of CRM, Dec ’18 Roundup
Be it customer acquisition or customer retention, the strategy for both these sales and marketing functions hold CRM at its

The State of CRM, Oct ‘18 Roundup
Data held center-stage through most of 2018, as companies raced towards treating customers with the best experience throughout their journey.

Less Than 20% of the SMB Records in Your CRM Can Be Used for Personalized Marketing & Sales
A fresh analysis by BuzzBoard, using state-of-the art tools to measure data quality reveals that less than 20% of the

Scale a Sales Conversation with Generative AI
Scaling Sales Conversations with Generative AI Note: this post has been updated since it was originally published, to include the

Good Conversations Make for Great Business
To be successful in today’s business environment sellers need to be a source of fresh information for their prospects and

INFOGRAPHIC: SMBs & Social Media – Good Intentions vs Actual Activity
SMBs intended to do more social media marketing in 2017, but many failed to follow through. Here’s an analysis of

Why the iPad Makes for a Great B2B Sales Tool
The Medium is the Message: Shifting from PC Presentations to Tablet Conversations for B2B Sales BuzzBoard has been working with


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