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Impact of Pandemic on SMBs: In Conversation with a Grocery Store Manager
Categories & Conversations is our series of articles that provide insights about the behavior and needs of different SMB categories,
Stephen Marshall 
Impact of Pandemic on SMBs: In Conversation with a Personal Trainer
Here’s the second in line to our periodic posts under Categories & Conversations that provides insights about the behavior and
Stephen Marshall 
The Age of Covid-19: Our Prospects Need Consultants Now More Than Ever
In the last blog post we talked about how sales professionals are masters of adaptation, working to generate revenue in
Phillip D. Cortez 
Conversations: the New Currency
What’s more valuable: a good conversation or a lead? Now, don’t overanalyze it, just say what comes to mind. If
Lem Lloyd 
Impact of Pandemic on SMBs: In Conversation with an Upscale Restaurant Manager
BuzzBoard is launching Categories & Conversations, a specialized sub-blog within our main blog. This new stream focuses on how specific
Stephen Marshall 
SMB Survival Through the Pandemic
A few days ago, a new survey was published by the Harvard Business School Working Knowledge program. It carries the
Stephen Marshall 
Celebrating ‘Get To Know Your Customer Day’
Think about an awesome gift that somebody gave you, whether it was for your birthday or a holiday. Chances are
Phillip D. Cortez 
How to Adapt, Find Opportunities, and Deliver Value
In the words of Bob Dylan: The Times They Are A-Changin’. Bob sang about changing times in the 60s, and
Phillip D. Cortez 
Small Businesses on the Bleeding Edge
The front line of the economic crisis runs right through Main Street. As one observer put it: “The pandemic has
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- State of CRM
The State of CRM, Feb ’19 Roundup
With all the progress we are making in the tech space for sales and marketing, we may be leaving behind
BuzzBoard The State of CRM, Jan ’19 Roundup
Although filled with much vagary, the presumption that sales as a function is losing its sheen to self-service transaction portals,
BuzzBoard NEWS: BuzzBoard Now Integrated with SalesLoft
BuzzBoard is kicking off 2019 with some exciting news – we are thrilled to announce that BuzzBoard’s small-business intelligence has
BuzzBoard The State of CRM, Dec ’18 Roundup
Be it customer acquisition or customer retention, the strategy for both these sales and marketing functions hold CRM at its
BuzzBoard The State of CRM, Oct ‘18 Roundup
Data held center-stage through most of 2018, as companies raced towards treating customers with the best experience throughout their journey.
BuzzBoard Less Than 20% of the SMB Records in Your CRM Can Be Used for Personalized Marketing & Sales
A fresh analysis by BuzzBoard, using state-of-the art tools to measure data quality reveals that less than 20% of the
BuzzBoard Scale a Sales Conversation with Generative AI
Scaling Sales Conversations with Generative AI Note: this post has been updated since it was originally published, to include the
BuzzBoard Good Conversations Make for Great Business
To be successful in today’s business environment sellers need to be a source of fresh information for their prospects and
BuzzBoard INFOGRAPHIC: SMBs & Social Media – Good Intentions vs Actual Activity
SMBs intended to do more social media marketing in 2017, but many failed to follow through. Here’s an analysis of
BuzzBoard 